I paid but I don't have Pro
Your plan belongs to your Coddy account, not to a device. Make sure you are signed in to the account you paid with. For an App Store or Google Play purchase, use Restore Purchases in the app.
Updated October 17, 2026
A plan is tied to your Coddy account. Sign in to that same account on any device, the website or the apps, and your plan is there.
First, check the account
Most of the time the plan is on another account. Open Edit profile to see the email of the account you are in, and compare it with the email on your receipt. If you have more than one account, see Find lost progress.
After you pay on the website you come back to your profile, and activation takes a few seconds.
- Reload the page.
- Open Billing settings to see your plan.
If it still shows the free plan after a few minutes, email support@coddy.tech with the email you used at checkout.
For a plan bought in the iPhone or Android app:
- Sign in to the Coddy account you want Pro on.
- Open Profile, tap the gear icon, then Restore Purchases.
You should see "Your purchases have been restored successfully". Restore Purchases only shows while your account is on the free plan.
Bought on the website, using the app?
Sign in to the app with the same account. Your plan comes with it, because web and app read the same account.