Refunds
A monthly or yearly subscription can be refunded within 14 days of purchase if you have not used it. Lifetime and other one-time payments are not refunded. To ask, email support@coddy.tech from your account email. Purchases made in the iPhone or Android app are refunded by Apple or Google.
Updated October 17, 2026
The policy
Subscription refunds are available within 14 days of purchase, as long as you have not used your paid plan. This covers every monthly or yearly subscription bought on coddy.tech: Plus, Pro and Family.
Lifetime is a one-time payment and is not refunded. We also don't refund the unused part of a subscription period, or other one-time purchases such as tokens, boosters, titles, themes and avatar items. The full text is in our Terms of Use. Where your local consumer law gives you more rights, that law applies.
How to ask for a refund
Email support@coddy.tech from the email address of your Coddy account, and include:
- the date of the payment
- the plan you bought
- why you are asking
The Coddy team replies by email.
Bought in the iPhone or Android app?
Apple and Google take the payment for in-app purchases, so they decide on refunds. Ask Apple through reportaproblem.apple.com, or Google through your Google Play order history. Coddy can't refund a store purchase.
Charged twice?
If Billing settings says you may be paying twice (a store plan and a website plan at the same time), email support@coddy.tech and we will sort it out.